Help! How Do I...?

Below you can find answers to frequently asked questions that potential students have about the B.A.R.C. course. If your question is related to a technical or computer issue, please visit our Technical Support page.

How do I enroll in the B.A.R.C. course?

In order to enroll in the B.A.R.C. course, you must first be referred by a proper agency. The referring agency must submit a fully completed referral form for you before a referral can be approved. Referrals are accepted only from members of the criminal justice system (judge, prosecutor, defense attorney, or probation officer), an animal control professional, a social services agency, an educational institution, or a mental health professional. If the referral is approved, you will receive an “Invitation to Enroll” email with the username and password required to login to the enrollment page, where you can enroll and pay for the course. You can also get to the enrollment page by clicking on “Student Enrollment” on the right side of this page or at the top of this website.

How long does it take to approve a referral to the B.A.R.C. course?

After a fully completed referral form has been submitted by a proper referring agency, you will be sent an “Invitation to Enroll” within 2 business days if the referral is approved. If the referral is not approved, the referring agency contact who made the referral will be notified by email within 2 business days of receipt of the referral form.

Can I enroll in the B.A.R.C. course if I do not have a referral?

No. You must be referred by an approved referring agency in order to take the B.A.R.C. course. Referrals are accepted only from members of the criminal justice system (judge, prosecutor, defense attorney, or probation officer), an animal control professional, a social services agency, an educational institution, or a mental health professional. An approved referring agency must submit a fully completed referral form for you.

Who can refer me to the B.A.R.C. course?

Referrals are accepted only from members of the criminal justice system (judge, prosecutor, defense attorney, or probation officer), an animal control professional, a social services agency, an educational institution, or a mental health professional.

Are there requirements for enrolling in and taking the B.A.R.C. course?

Yes. For all requirements, please see the section on Getting Started: What You’ll Need on the Students page.

What are the computer requirements for enrolling in and taking the B.A.R.C. course?

To take the B.A.R.C. course, you will need a desktop computer or a laptop PC or MAC computer; the course cannot be taken with a phone or tablet. The computer must have a high speed Internet connection (1Mbps or higher). When you log in and take the course, you must always use the latest version of Google Chrome Browser. If you do not have the Chrome browser on your computer, you can download it for free HERE. The computer you use to take the course must have a 4-megapixel or better webcam internally or attached externally. If you need a webcam, you will have the option to purchase one during enrollment at a cost of $25 for a PC-compatible webcam or $45 for a Mac-compatible webcam. You will not be able to start the course until your computer has a working webcam. If you have further questions about computer issues, please visit our Technical Support. For all course requirements, please see the section on Getting Started: What You’ll Need on the Students page.

Can I enroll in the B.A.R.C. course if I am under 18 years old?

The B.A.R.C. course is open to juveniles aged 15-17 who have been referred to the course by a proper referring agency. Note that a small portion of the course contains content that may be considered graphic in nature. Referrals are accepted only from members of the criminal justice system (judge, prosecutor, defense attorney, or probation officer), an animal control professional, a social services agency, an educational institution, or a mental health professional. A proper referring agency must submit a fully completed referral form for you.

What is the cost of the B.A.R.C. course?

The enrollment fee is $199. You must complete the course within 6 months of the time of enrollment. If needed, you may apply for one 2-month extension for an additional $75.

What is the refund policy?

All sales are final. There are no refunds.

What forms of payment are accepted?

You will have the option of paying with a debit card, credit card, or PayPal account.

Will I receive proof of enrollment?

Yes. Upon successful enrollment in the B.A.R.C. course, you will receive an email that can serve as proof of enrollment.

How do I access the B.A.R.C. course after I have enrolled?

Once you have successfully enrolled, you can access and login to the B.A.R.C. course in a number of ways. After you enroll, you will receive an email with a link to the Login page for the course. You can also click on “Student Login” at the right side of this page or at the top of this website, or you can copy and paste the following URL into your browser: https://learn.barceducation.org/course-login.

Am I able to start and stop the B.A.R.C. course at any time?

Yes. The B.A.R.C. course is taken completely online and is available 24 hours a day, 7 days a week. You may work at your own pace and your progress will be saved as you progress. You must, however, complete the course within 6 months of enrollment. One 2-month extension is available for an additional $75 fee.

How much time do I have to complete the B.A.R.C. course?

The B.A.R.C. course must be completed within 6 months of enrollment. One 2-month extension is available for an additional $75. You will not receive a Certificate of Completion unless you complete the course and pass the final exam within this time frame. You will have the option of re-enrolling in the course if you do not successfully complete the course within the time frame, but you will be required to pay the full enrollment fee again.

How long is the B.A.R.C. course?

The B.A.R.C. course has 16 classes. On average, the course takes approximately 8 to 10 total hours to complete; actual time may be more or less depending on your reading speed, because a significant amount of the course includes reading assignments.

What are the topics covered in the B.A.R.C. course?

The course addresses a broad range of humane education and animal cruelty prevention topics. Please go to our Course Topics page for a summary of the different subjects addressed.

Are there any tests I will need to take during the B.A.R.C. course?

Information presented in the classes is reinforced through a series of quizzes that are given throughout the course. Once the entire course is completed, there is a final exam that must be passed with an 80% grade in order to receive a Certificate of Completion. Students will have 3 chances to pass the final exam. If the final exam is not passed after 3 attempts, the entire course must be retaken before you will be given another opportunity to retake and pass the final exam. The course must be completed and the final exam passed within 6 months of enrollment. One 2-month extension will be available for an additional $75. You will have the option of re-enrolling in the course if you do not successfully complete the course within the time frame, but you will be required to pay the full enrollment fee again.

When will I receive my Certificate of Completion?

If you complete the entire course and pass the final exam within 6 months of enrollment, a Certificate of Completion is instantly available for download and printing after you pass the final examination. The final examination can be taken only after all of the classes have been completed.

What is on the Certificate of Completion?

The B.A.R.C. Certificate of Completion comes on an exclusive document, which includes your name and a photo of you that was taken by your webcam through the facial recognition program when you created your user profile. The certificate will indicate that you completed the entire B.A.R.C. course and successfully passed the final examination.

What happens if I do not pass the final examination?

You must pass the final exam with an 80% grade in order to receive a Certificate of Completion. If you do not pass the final exam after 3 attempts, you must retake and successfully complete the entire course before you will be given another chance to retake and pass the final exam. The quizzes and final exam should be easy to pass if you have actively paid attention and participated in all sections of the course. Note that all classes and passing of the final exam must be completed within 6 months of enrollment. One 2-month extension is available for an additional $75. You will not receive a Certificate of Completion unless you complete the course and pass the final exam within this time frame. You will have the option of re-enrolling in the course if you do not successfully complete the course within the time frame, but you will be required to pay the full enrollment fee again.

How does the eProktor identity authentication program work?

B.A.R.C. uses eProktor, an advanced facial recognition technology that works with your webcam to automatically authenticate your identity when you log in to the course, take a quiz or the final exam, and throughout the course to monitor your ongoing participation. This facial recognition technology ensures that the person taking the course is the same person who was referred to the course and that the referred student actively participates in and completes the entire course. Upon initial log in, the program will create your online digital ID through an array of photo captures. The program will authenticate your identity throughout the course by comparing photos of the person taking the course to your online digital ID. If someone else takes the course with your login information or you are not actively participating throughout the entire course, you will receive a failed authentication, which could result in you being terminated from the course without a Certificate of Completion. You will be notified by email if you fail authentication and you will have the opportunity to appeal any termination decision. You must always log in and take the course using the latest version of the Google Chrome Browser. If you do not have the Chrome browser on your computer, you can download it for free HERE.

What languages is the B.A.R.C. course available in?

Currently the course is available only in English.

What do I do if I’m having technical issues or need help with computer-related issues?

You will have access to technical support staff Monday through Friday, during the hours of 8:00 a.m. to 5:00 p.m. PST (excluding all bank recognized holidays); you can reach technical support by phone (385-722-4466) or email (BARConlinehelp@gmail.com). Requests for support received during non-business hours will receive a response within 8 hours the next business day. You can also go to our Technical Support page for answers to frequently asked technical support and computer-related questions.

How do I contact B.A.R.C. if I still have questions that are not listed on this page?

Please visit our Contact Us page.